PipedreamHQ / PipedreamHQ/pipedream
[Components] servicenow
- Dominant language
- JavaScript
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Description
# servicenow
## URLs
## Webhook Sources
### new-incident-instant
#### Description
Emit new event when a new incident is created in ServiceNow. Requires specifying the instance URL and authentication credentials. Optional filters include assignment group and incident priority.
### new-change-request-instant
#### Description
Emit new event when a new change request is submitted in ServiceNow. Requires authentication and access to the change request table. Optional props: change type, requester user.
### new-task-instant
#### Description
Emit new event when a new task (e.g., incident, change, problem) is created in ServiceNow. Requires selecting the task table and authentication. Optional filters include task state and assignment group.
## Actions
### create-incident
#### Description
Create a new incident in ServiceNow. Requires short description, caller, and category. Optional fields include assignment group, priority, and detailed description.
### update-incident
#### Description
Update an existing incident in ServiceNow. Requires the incident sys_id and at least one field to update (e.g., state, priority, assigned-to).
### create-change-request
#### Description
Create a new change request in ServiceNow. Requires short description, requested by, and change type. Optional fields include category, justification, and assignment group.
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