PipedreamHQ / PipedreamHQ/pipedream

[Components] autotask_psa

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Description

# autotask_psa
## URLs
- https://ww2.autotask.net/help/DeveloperHelp/Content/0_HOME/HOME.htm https://webservices2.autotask.net/ATServicesRest/swagger/ui/index
## Webhook Sources
### new-ticket-instant
#### Description
Emit new event when a new support ticket is created in Autotask PSA. Users can filter by ticket status, priority, or assigned resource.
### new-contact-instant
#### Description
Emit new event when a new contact is added to Autotask PSA. Users can filter by account or contact type.
### new-time-entry-instant
#### Description
Emit new event when a new time entry is logged in Autotask PSA. Users can filter by associated ticket or resource.
## Actions
### create-ticket
#### Description
Create a new support ticket in Autotask PSA. Users must specify the account, title, issue description, priority, and assigned resource.
### update-ticket
#### Description
Update an existing ticket in Autotask PSA. Users can modify status, priority, assigned resource, or add notes.
### create-contact
#### Description
Create a new contact in Autotask PSA. Users must specify the account, name, email, and phone number.

Contributor guide

Open the contributing guide

Research direction

Start with the Autotask PSA developer documentation and REST Swagger URL in the issue, then compare the requested webhook sources and actions with existing Pipedream component conventions. Done means the component supports the three listed instant events and three ticket/contact actions with the specified filters and required inputs.

Written by the indexing model from the issue text.

Assessment

Domain
api, backend
Issue type
Feature
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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