OpenVPN / OpenVPN/openvpn-build

Installation Error Every Time

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#480 8 comments 2 reactions 0 assignees View on GitHub

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Description

Describe the bug
Everytime I try to install OpenVPN I get this error "OpenVPNMSICA: tap_create_adapter: DiinstallDevice failed Error -536870397:"

image

To Reproduce
Download and run the installer (Though, it's machine specific).

Expected behavior
OpenVPN installs and run correctly.

Version information (please complete the following information):

  • OS: Microsoft Windows 11 Home - 10.0.22621 Build 22621
  • OpenVPN version: 2.6.5 to 2.5.9 (Tested on all the installers)

Additional context
It managed to get past this point even with the error but when I tried to connect it show an error that said window did not have a tap driver.

I had previously installed OpenVPN on this computer but when I got a notification that there was an update I downloaded and ran the new installer getting this error.

In Device Manager > Network Adapters, I see a "Unknown device" getting added everytime it gets to the error and removed when it rolls back the update.

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by running the linked community installer on Windows 11 and inspect the TAP adapter creation failure in Device Manager. Compare behavior across the listed OpenVPN installer versions, from 2.6.5 through 2.5.9. Done means installation completes without the error, leaves a TAP adapter rather than an unknown device, and allows a connection.

Written by the indexing model from the issue text.

Assessment

Domain
networking, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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