OpenPrinting / OpenPrinting/ghostscript-printer-app
Printing in US Letter size instead of A4 - Printer error
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- PostScript
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Description
When I print, I always get the printer output set back to "Letter" size. Correct size would be A4. Then the print job stops with an error code, and I need to unlock the printer manually by erasing the print job.
Setup:
Ghostscript Version 10.03.0-3 installed through Snap on a Raspberry Pi4B/4GB, running RaspianOS Bookworm. All updated.
CUPS 2.4.2 installed on the Raspi.
Dell 1355cnw printer as network printer installed
Printer settings in CUPS:
Beschreibung: Dell_MuFu
Ort: HomeOffice
Treiber: Dell 1355 Foomatic/foo2hbpl2 (recommended), driverless, cups-filters 1.28.17 (farbig, 2-seitiges Drucken)
Verbindung: implicitclass://Dell_MuFu/
Standardeinstellungen: job-sheets=none, none media=iso_a4_210x297mm sides=one-sided
Printer settings in Ghostscript:
Medien: A4 ( Plain ) Medien konfigurieren
Orientierung: Portrait Landscape Reverse Landscape Reverse Portrait Auto
Druckmodus: Automatisch Farbe Monochrom
Druckqualität: Draft Normal High
Optimieren für:
Skalierung:
Druckauflösung: 300 dpi
printing-quality:
color-mode:
halftone-algorithm:
icm-color-profile:
n-up-orientation:
n-up-printing:
Printer Tray settings:
MPF Paper Type | Plain
MPF Paper Size | A4 (210 x 297 mm)
MPF Custom Size - Y | 297 millimeters
MPF Custom Size - X | 210 millimeters
Display Popup | On
This are the start settings. Whenever I print (paper size set to A4 in the print dialogue of the app), the printer claims it has "Letter" instead of A4 paper format.
Furthermore the Tray settings of the printer are set back to "Letter". The printer is not touched by anything, beside the print job being send to the printer.
This happens no matter if printing through AirPrint from an iPhone, or by Ethernet from a Mac (both on the current OS versions). But it already happens when I send a test page from the Ghostscript web server site.
In addition the margins of the page are set to zero: It starts printing right on top of the page, and has no left margin.
I have no idea why the settings are changed to US Letter size by itself - I am located in Germany and never use US letter.
Picture of Test page
Contributor guide
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First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the issue from the Ghostscript web server test-page flow with the listed CUPS, Raspberry Pi, and Dell printer setup. Compare the submitted media and margin settings with the A4 configuration; done means the job keeps A4, preserves margins, and completes without the printer error.
Written by the indexing model from the issue text.
Assessment
- Domain
- tooling
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 30/100