OpenConext / OpenConext/OpenConext-dashboard

Automatic fallback to email when JIRA is unavailable

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Dominant language
JavaScript
Stars
8
Forks
2
PR merge metrics
No merged PRs in 30d

Description

This issue is imported from pivotal - Originaly created at Oct 23, 2023 by Henny Bekker

When JIRA is unavailable dashboard should do an automatic fallback to email to communicate with SURFconext support

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

No files, tests, or entry points are named. Start by locating the dashboard's JIRA-based support communication flow and how email is configured, then determine the unavailable-JIRA condition and expected fallback behavior. Done means support communication reliably switches to email when JIRA cannot be reached, with coverage for both available and unavailable cases.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript
Domain
web-dev
Issue type
Feature
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
35/100

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