NetAppDocs / NetAppDocs/storagegrid-116
SSE Feedback on Remove Fibre Channel HBA
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Since May 5, 2023.
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Description
Page: Remove Fibre Channel HBA
Under the section titled "What you’ll need" the 5th bullet down states, "You have removed the controller from the cabinet or rack." I recently performed this procedure under NetApp Technical Case #2009549668 and ran into an issue where we were unable to completely remove the controller from the rack due to an environmental obstruction (photo attached).
By simply pulling the controller out to the LOCKED position I was able to remove the cover and perform the card replacement. So it's not necessarily required to completely remove the controller from the chassis for a simple Fibre HBA replacement.
This seems like an opportunity to either adjust the verbiage here to include something along the lines of "it is RECOMMENDED to completely remove the controller from the chassis but not necessary" or remove the step all together since the HBA can be accessed and replaced from the extended / locked position.
Please advise.
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