NetAppDocs / NetAppDocs/hci

Service Processor port requirements incomplete

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#365 3 comments 0 reactions 1 assignee View on GitHub

@netapp-pcarriga is already working on this.

Since Jul 18, 2025.

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Description

Page URL

https://docs.netapp.com/us-en/hci/docs/hci_prereqs_required_network_ports.html

Page title

Network port requirements

Summary

UDP port 4444 hwassist for inbound traffic is not reflected:
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Hwassist_network_configuration_errors_with_Fail_to_bind_UDP_socket_error

Also UDP port 162 for models with e0S ports
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/SP_HW_Assist_-_Fail_to_bind_UDP_Socket_in_ONTAP_9

Additionally port 50000 for SP API Service is not reflected:
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Node_reporting_splog_sp_not_accessible_Firewall_blocking_port_50000_for_SP_API_Service

In regards to the documentation, it is also necessary to add these ports as TCP ports as this is necessary for TLS.
For security (TLS) communications between ONTAP and the BMC, through the API service, we need a TCP connection to maintain the active sessions.

we should update our documentation to reflect these ports correctly as they are relevant in case customers are using a Firewall inbetween the nodes

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