Service Processor port requirements incomplete
@netapp-pcarriga is already working on this.
Since Jul 18, 2025.
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Description
Page URL
https://docs.netapp.com/us-en/hci/docs/hci_prereqs_required_network_ports.html
Page title
Network port requirements
Summary
UDP port 4444 hwassist for inbound traffic is not reflected:
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Hwassist_network_configuration_errors_with_Fail_to_bind_UDP_socket_error
Also UDP port 162 for models with e0S ports
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/SP_HW_Assist_-_Fail_to_bind_UDP_Socket_in_ONTAP_9
Additionally port 50000 for SP API Service is not reflected:
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Node_reporting_splog_sp_not_accessible_Firewall_blocking_port_50000_for_SP_API_Service
In regards to the documentation, it is also necessary to add these ports as TCP ports as this is necessary for TLS.
For security (TLS) communications between ONTAP and the BMC, through the API service, we need a TCP connection to maintain the active sessions.
we should update our documentation to reflect these ports correctly as they are relevant in case customers are using a Firewall inbetween the nodes
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