NVIDIAGameWorks / NVIDIAGameWorks/rtx-remix
[Runtime Bug]: Hanging White Screen on Launch Proceeded by Crash to Desktop - Star Wars Empire at War (2006)
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Description
Describe the bug
Game hangs at white screen then crashes upon launch of the 64bit version of Star Wars Empire at War - Forces of Corruption (2006, 9XC).
Experienced on remix-1.0.0 and dxvk-remix-d4a7c8a-745-release.
I have attached two dxvk logs, one with mods enabled and one without mods + fresh rtx-remix folder. These logs are from using the latest builds linked above, not from using 1.0.0. You may notice the modded dxvk log mentioning canyon_diffuse.a.rtex.dds as too large, the experienced crashes have been present before said texture was added. Would not consider said texture a cause of the crashes.
Launch crashes have been observed since some of the first builds following the remix-0.6.0 release, I cannot track to a specific build however the crashes began. With remix-0.6.0 and any builds before said release, the 64 bit of this title did launch. See issue 512's attached log for an example of the title launching properly.
Please also see the very old issues 73 and 74 which had reported the game hanging at a white screen and crashing soon after, identical to the behavior now.
NOTE: Upon launching the 32 bit version of this game, the title+remix launches without issue. To access the 32-bit version of Steam, select the option from the Betas tab pictured below.
How do you reproduce the bug?
- Install Steam version of Star Wars Empire at War - Forces of Corruption (2009, 9XC). (64 bit installs by default)
- Install either Remix 1.0.0 or dxvk-remix-d4a7c8a-745-release into
Star Wars Empire at War\corruptionfolder. (Do not install bridge) - Place attached dxvk and rtx confs into
Star Wars Empire at War\corruptionfolder. - Launch the title from Steam (choosing
Force of Corruption)
What is the expected behavior?
The game with hang on a solid white screen upon launch, crashing 10-15 seconds later.
Version
f0c6e48
Logs
dxvk.conf.txt (Changed to .txt to allow upload to Git)
rtx.conf.txt (Changed to .txt to allow upload to Git)
Crash dumps
The game is NOT producing .dmp files upon crash.
Media
Pictures below of the screen hanging and program not responding via task manager.
Contributor guide
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First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the 64-bit launch using the attached dxvk.conf.txt and rtx.conf.txt, then compare remix-dxvk-with_mods.log with remix-dxvk-no_mods.log. Compare the behavior with the 32-bit version and the older launching example in issue 512. Done means the 64-bit title launches without hanging at a white screen or crashing.
Written by the indexing model from the issue text.
Assessment
- Domain
- game-dev
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 35/100