NVIDIAGameWorks / NVIDIAGameWorks/rtx-remix
Medal.tv (clipping software) causes runtime to crash (if the game is detected by medal)
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Description
Describe the bug
If you have the popular screen recording/video game clipping software called medal,and it is actively running and your game is detected as a game (which starts recording), the remix software will crash before rendering 3d. I experienced the same behavior in PAYDAY: the heist, and then The Simpsons hit and run, but not on supertuxkart due to the fact its somewhat obscure so medal didn't detect it as a game and start recording.
How do you reproduce the bug?
Install medal and have it running, then launch any game that starts the recording software. However if the game is obscure or VERY new and doesn't get detected as a game, it will not crash due to it not recording.
dxvk-remix-07f623f-665-release
bridge-remix-3f0ef49-113-release
What is the expected behavior?
The runtime runs and everything is fine, as long as the game is supported
Version
i tried latest CI builds, 0.6.0, 0.5.4, 0.3.0, and 0.1.1 and all had the issue
Logs
For payday the heist:
d3d9.log
payday_win32_release_d3d9.log
NvRemixBridge.log
For The Simpsons hit and run:
d3d9.log
Simpsons_d3d9.log
NvRemixBridge.log
Crash dumps
Simpsons crash dmp
NvRemixBridge.exe_20241013_030937.dmp
Payday crash dmp
NvRemixBridge.exe_20241013_030740.dmp
Media
No response
Contributor guide
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First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the crash with Medal.tv actively recording a detected game, using the listed RTX Remix builds and the Payday: The Heist or The Simpsons Hit & Run cases. Inspect the attached d3d9.log, NvRemixBridge.log, and crash dumps for both games. Done means the runtime reaches 3D rendering and remains stable when Medal begins recording.
Written by the indexing model from the issue text.
Assessment
- Domain
- game-dev
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 35/100