Frozen monitor and eventual crash when opening Steam on Ubuntu 24.04

NVIDIA Open GPU Kernel Modules Version

570.169

Please confirm this issue does not happen with the proprietary driver (of the same version). This issue tracker is only for bugs specific to the open kernel driver.

• I confirm that this does not happen with the proprietary driver package.

Operating System and Version

Description: Ubuntu 24.04.2 LTS

Kernel Release

Linux 6.14.0-24-generic #24~24.04.3-Ubuntu SMP PREEMPT_DYNAMIC Mon Jul 7 16:39:17 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

Please confirm you are running a stable release kernel (e.g. not a -rc). We do not accept bug reports for unreleased kernels.

• I am running on a stable kernel release.

Hardware: GPU

GPU 0: NVIDIA GeForce RTX 5080 Laptop GPU (UUID: GPU-83a57f68-c8a4-b38c-555d-91d8cf646250)

Describe the bug

I have 2 monitors connected my laptop via an HDMI port and a display port. When opening Steam and Steam games, the monitors would freeze for a bit, and then the monitor connected to the display port would unfreeze and work normally. However, the monitor connected to the HDMI port would stay frozen. I can unfreeze it by going to "Settings" and change the monitor arrangement. However, the freeze would continue to occur when I play games and eventually crashes the system.

To Reproduce

1. Install Ubuntu 24.04
2. Open "Additional Drivers"
3. Select the option Using NVIDIA driver (open kernel) metapackage from nvidia-driver-570-open (proprietary)
4. Update all the packages
5. Restart the machine
6. Open Steam / Steam games.

Bug Incidence

Always

nvidia-bug-report.log.gz

nvidia-bug-report.log.gz

More Info

No response

Start by reviewing nvidia-bug-report.log.gz alongside the stated Ubuntu 24.04.2, kernel 6.14.0-24-generic, GPU, and dual-monitor setup. Reproduce the listed Additional Drivers installation and Steam launch steps, then verify that the HDMI display freeze and eventual system crash are resolved without disrupting the DisplayPort monitor.