MicrosoftEdge / MicrosoftEdge/WebView2Feedback

Blank page when application is updated or cache is deleted

Open
#3,412 2 comments 0 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

bug
Dominant language
PowerShell
Stars
526
Forks
67
PR merge metrics
No merged PRs in 30d

Description

Hi,

we have this strange blank screen happening randomly for different users. In my case i have seen it when the CDN updates and for some reason the app cant refresh straight the content so we are stuck with a blank page.

image

We usually need to kill the process a few times to get the content to display. Usually clearing the cache is a faster process and its able to recover straight.

First is there a way to detect when the app is in this state? Second any ideas how to improve the initialization of the app so it doesnt suffer from this issues?

regards

Jorge Costa

Contributor guide

No contributing guide indexed for this repository

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the blank page during a CDN update or after cache deletion, then compare recovery after restarting the process and clearing the cache. Investigate the application's initialization path and whether it can detect the blank state. Done means the failure is reproducible and a documented fix or reliable recovery approach is verified.

Written by the indexing model from the issue text.

Assessment

Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.