MetaMask / MetaMask/metamask-mobile
Open "Get Help" on default browser
- Dominant language
- TypeScript
- Stars
- 3k
- Forks
- 1.7k
- Avg merge
- 1d 14h
- Merged PRs (30d)
- 669
Description
**Describe the usability problem**
Under the hamburger icon, Get Help currently opens in-app. This makes it very difficult for a user to submit the required information (address, txid, state logs, etc.) as they have to close the form to gather each.
**Expected behavior**
Ideally, when clicking Get Help, the support site will open on the user's default browser, so they can easily switch between apps to copy/paste address, txid, and to download/upload their state logs when needed.
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**User impact | Usage frequency | Feasibility scores**
_How important is this to the user, what the user wants to accomplish | Daily, weekly, monthly | Small, medium, large_
Contributor guide
Research direction
Start at the hamburger menu's Get Help action and trace how it currently opens the support site in-app. Change the action so the support site opens in the user's default browser, then verify that users can switch apps and copy or upload the required information.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- react-native, typescript
- Domain
- mobile
- Issue type
- Feature
- Difficulty
- 2/5
- Estimated time
- 1-3 hours
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 45/100