MetaMask / MetaMask/metamask-extension

[Bug]: MetaMask balances do not recover when internet connection is interrupted

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#42,741 2 comments 0 reactions 1 assignee View on GitHub

@salimtb is already working on this.

Since May 18, 2026.

regression-prod-13.28.0 Sev2-normal team-assets type-bug
Dominant language
TypeScript
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Description

### Describe the bug

When turning the internet connection off and on, the EVM balances are displayed as zero.

Unable to reproduce for non-EVM networks

### Expected behavior

Balances to recover after turning on internet connection

### Screenshots/Recordings

https://github.com/user-attachments/assets/0f35dcfa-b237-498f-96bf-338f66b035a1

### Steps to reproduce

1. Go to MetaMask home page
2. Switch off internet connection
3. Switch networks and accounts
4. Notice EVM balances are not displayed anymore
5. Turn on internet connection
6. Notice EVM balances are still not displayed

### Error messages or log output

```shell

```

### Where was this bug found?

Live version (from official store)

### Version

13.28.0

### Build type

None

### Browser

Chrome

### Operating system

MacOS

### Hardware wallet

_No response_

### Additional context

_No response_

### Severity

_No response_

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