MetaMask / MetaMask/metamask-extension
[Bug]: MetaMask balances do not recover when internet connection is interrupted
@salimtb is already working on this.
Since May 18, 2026.
- Dominant language
- TypeScript
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Description
### Describe the bug
When turning the internet connection off and on, the EVM balances are displayed as zero.
Unable to reproduce for non-EVM networks
### Expected behavior
Balances to recover after turning on internet connection
### Screenshots/Recordings
https://github.com/user-attachments/assets/0f35dcfa-b237-498f-96bf-338f66b035a1
### Steps to reproduce
1. Go to MetaMask home page
2. Switch off internet connection
3. Switch networks and accounts
4. Notice EVM balances are not displayed anymore
5. Turn on internet connection
6. Notice EVM balances are still not displayed
### Error messages or log output
```shell
```
### Where was this bug found?
Live version (from official store)
### Version
13.28.0
### Build type
None
### Browser
Chrome
### Operating system
MacOS
### Hardware wallet
_No response_
### Additional context
_No response_
### Severity
_No response_
Contributor guide
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Assessment
This issue has not been assessed yet.