MetaMask / MetaMask/metamask-extension

[Bug]: MetaMask trouble starting on Firefox

Open
#41,463 7 comments 0 reactions 0 assignees View on GitHub
external-contributor needs-triage regression-prod-13.20.1 team-mctp type-bug
Dominant language
TypeScript
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Forks
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Avg merge
2d 5h
Merged PRs (30d)
451

Description

### Describe the bug

MetaMask says it had trouble starting on Firefox. Here's how it looks:

Image

Restarting the computer, Firefox, or the extension does not resolve the issue. Clicking the button shown on the screenshot repeats the error message.

### Expected behavior

MetaMask should open normally and show me my accounts

### Screenshots/Recordings

Image

### Steps to reproduce

1. Press MetaMask icon

### Error messages or log output

```shell
No error messages reported beyond what is on the screenshot.
```

### Where was this bug found?

Live version (from official store)

### Version

13.20.1

### Build type

None

### Browser

Firefox

### Operating system

MacOS

### Hardware wallet

_No response_

### Additional context

This is on 149.0 (aarch64).

### Severity

_No response_

[Jira issue](https://consensyssoftware.atlassian.net/browse/MCTP-145)

### Expected behavior

No response

### Screenshots/Recordings

No response

### Steps to reproduce

1. Press MetaMask icon

### Error messages or log output

```shell
No error messages reported beyond what is on the screenshot.
```

### Where was this bug found?

No response

### Version

13.20.1

### Build number

No response

### Build type

None

### Browser

Firefox

### Operating system

MacOS

### Hardware wallet

No response

### Additional context

This is on 149.0 (aarch64).

### Severity

No response

Contributor guide

Open the contributing guide

Research direction

Start by reproducing the failure in MetaMask 13.20.1 on Firefox 149.0 (aarch64) on macOS, using the extension icon and the screenshot as the observed result. Investigate why the extension does not open accounts; done means MetaMask starts normally and displays the user's accounts without repeating the error.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
frontend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
42/100

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