MetaMask / MetaMask/metamask-extension

[Bug]: Browser Incompatibilities - Using old MetaMask wallets with new browser versions cause MM to load indefinetly or display a blank screen

Open
#25,461 1 comment 0 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

team-extension-platform type-enhancement
Dominant language
TypeScript
Stars
13.2k
Forks
5.6k
Avg merge
2d 5h
Merged PRs (30d)
451

Description

Describe the bug

Whenever we are using old MM versions with new browser versions, trying to open the wallet leads to MM loading indefinetly or displaying the blank screen.
Notice this is a rare case, as most users will have automatic extension updates by default.
Only those who don't, or are uploading a build from local, will encounter this issue.

Expected behavior

Handle these cases more gracefully by giving some hint to the users on what to do.

Screenshots/Recordings

https://github.com/MetaMask/metamask-extension/assets/54408225/46c230e8-3a66-470c-9145-fb40cd5eb3bc

Steps to reproduce
  1. Download a MM version 10.XX
  2. Upload it on the lates version of chrome
  3. See blank screen
Error messages or log output

No response

Version

<10.XX.XX with new versions of browser

Build type

None

Browser

Chrome

Operating system

Linux

Hardware wallet

No response

Additional context

No response

Severity

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

No files or tests are named in the issue. Reproduce the problem by uploading a MetaMask 10.XX build in the latest Chrome and confirm the blank screen or indefinite loading. Trace the startup failure and define completion as a clear user hint that tells affected users what to do.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
frontend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.