MetaMask / MetaMask/metamask-extension
[Bug]: Message "Send us a bug report" leads to not helpful url
- Dominant language
- TypeScript
- Stars
- 13.2k
- Forks
- 5.6k
- Avg merge
- 2d 5h
- Merged PRs (30d)
- 451
Description
### Describe the bug
Metamask fails to start. Message is "Metamask has trouble starting ... Or send us a bug report". The "bug report" is a link that leads to https://metamask.zendesk.com/hc/en-us . In my opinion, this is not helpful. The link should directly lead to a form for creating a support ticket.
### Steps to reproduce
1. When metamask fails to start, click on link "bug report" in error message.
### Error messages or log output
_No response_
### Version
10.18.1
### Build type
_No response_
### Browser
Firefox
### Operating system
Linux
### Hardware wallet
_No response_
### Additional context
_No response_
Contributor guide
Research direction
Search the startup failure message for the “send us a bug report” link and inspect where its current Zendesk destination is configured. Update the destination to the intended support-ticket form, then reproduce the startup failure in Firefox and confirm the link opens ticket creation directly.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- typescript
- Domain
- frontend
- Issue type
- Bug
- Difficulty
- 2/5
- Estimated time
- 1-3 hours
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 35/100