Markiza666 / Markiza666/NorthLink-AI

Intelligent Ticket Creation

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Dominant language
TypeScript
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Description

Role: As a User I want to: submit a support ticket and have it automatically summarized and prioritized

So that: I don't have to spend time categorizing it manually and can get help faster.

### Acceptance Criteria:

  • Given I am on the "Create Ticket" page, when I enter a title and description, then the system should send this data to the AI service.

Contributor guide

No contributing guide indexed for this repository

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start at the Create Ticket page and trace how the entered title and description are handled before reaching the AI service. Verify that this data is sent as described in the acceptance criterion, then confirm the resulting ticket is automatically summarized and prioritized; the issue does not name specific files or tests.

Written by the indexing model from the issue text.

Assessment

Tech stack
azure, next.js, typescript
Domain
ai, api, full-stack
Issue type
Feature
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
45/100

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