Zone not found error while placing order in Enatega Multivendor App

Issue: "Zone Not Found" Error while placing order from Enatega Multivendor App.
Description:
When I attempt to place orders for delivery from Enatega Multivendor App, I encounter an error message stating, "Zone Not Found." This error occurs specifically while placing order, preventing me from proceeding with order. The error message does not provide sufficient information to help me to understand the cause of issue.

Impact:
Order disruption: The "Zone Not Found" error disrupts the order placement process, preventing customers from completing their food orders. This results in frustration and inconvenience for customers, potentially leading to abandoned orders and a loss of revenue for the restaurant.

Steps to Reproduce:
Visit the Enatega Multivendor mobile application.
Browse the menu and select the desired items for delivery.
Proceed to the checkout page and enter the necessary customer information.
When I click on "Place Order" button the error found.
Encounter the error message indicating "Zone Not Found," preventing from placing order and further progress.
Expected Resolution:
Identify and resolve the underlying cause of the "Zone Not Found" error in the restaurant's ordering system. The resolution should allow customers to place order smoothly without encountering any issues, ensuring a seamless and satisfactory order placement experience.

Activity

Reproduce the failure in the Enatega Multivendor mobile application by following the checkout and Place Order steps described in the issue. Trace the order-placement flow to identify why the delivery zone is reported as missing. Done means a delivery order can be placed without the “Zone Not Found” error; no files or tests are named.