Super Early Bird User Seeking Help Regarding the Unfulfilled Memo/Pemo Activation Promise 超早鸟用户关于 Memo/Pemo 激活承诺未兑现的求助

I am one of the earliest super early bird users who supported the developer and bought Memo for $99.99 at the time (this was the developer's first work). At that time, the developer promised super early bird supporters: [Memo Believer members can enjoy all future Memo products and related products released later. This includes another good product the developer has now developed, Pemo software]; at that time, the developer promised that one activation code would activate all of the developer's products; all products would be permanently activated with one activation code, all free.

Out of appreciation for the developer's work and trust in the developer, I decided to buy the super early bird product; afterward, the Memo product was continuously optimized and polished; although there were always minor issues, it was still pretty good.

Later I found that the developer's new product Pemo had officially started to be released; I decided to try the new product and use the activation code to activate it; I found that Pemo did not support activation code activation; I tried to contact the developer to obtain permanent rights to Pemo according to the previous promise to super early bird users.

During the initial email communication, the developer's attitude was fairly good; the developer said PEMOAI uses a login mode, Pemo software currently does not give activation code activation; additional authorization is required. It would be handled within two business days. And the developer asked me to add WeChat to handle the issue.

But now the problem began to appear; the developer said they would help me activate it; then told me to wait. Then I waited as the developer asked; the first time I asked the developer, the developer even said it was strange; why it had not been activated yet; I chose to continue waiting; but Pemo's status was still free; I asked the developer; the developer then just went missing; I am not a person who likes to disturb or intrude on other people's space and time; I generally ask once a month when they will help me activate the software; but every time I contact the developer it is like a stone sinking into the sea; unable to get in touch; basically no reply.

I feel the developer has been consistently inactive in handling this, basically not replying, and not taking actual action; to me this feels like a kind of cold violence and irresponsible behavior toward early supporters; treating a customer who trusted the developer and actually supported the purchase of the developer's early work in this way; I think this is very chilling and irresponsible.

I don't believe a simple authorization activation can take more than 4 months to handle; I don't think this is how a responsible, mature developer should behave; the ignoring of the promise to the earliest supporters and the cold violence are chilling. I hope the developer can actively contact me and solve the problem after seeing this post.

I like and appreciate your product; so I chose to support you early; but I hope you can keep your promise; stay true to your original intention. Only in this way can there be a correct and sustainable path for a product and software ecosystem, and for developers and consumers.

我是最早一批支持开发者并购买当时开发者99.99美元的memo的超早鸟用户（这是开发者第一个作品），当时开发者承诺超早鸟支持者【Memo Believer 会员可享受后续所有发布的所有未来 Memo 产品 和关联产品。这包括现在开发者开发的另一个不错的产品pemo软件】；当时承诺一个激活码激活所有开发者都所有产品；全部一个激活码永久激活全部免费。
当时处于对开发者作品的欣赏和对开发者的信任决定购买超早鸟的产品；后续memo产品不断优化打磨；虽然一直有小问题但还算不错。
后来发现开发者的新产品pemo开始正式发布了；我决定尝试一下新产品并用激活码激活产品时；发现pemo并不支持激活码激活；我试着联系开发者按照之前对于超早鸟用户的承诺获取pemo的永久权利。
前期邮箱沟通时；开发者态度还算不错；开发者说PEMOAI 走登录模式，pemo软件现在不给激活码激活；需要额外再授权。两个工作日内会处理完毕。并要求加微信（WeChat）进行处理问题。
但是现在问题开始出现；开发者说帮我进行激活；然后让我等待。然后我按开发者要求进行等待；第一次问开发者；开发者还说奇怪；为什么还没激活；我选择继续等待；但是pemo状态还是免费状态；我问开发者；开发者就一直失联；我不是一个喜欢打扰和冒犯别人空间和时间的人；我一般一个月询问一次何时帮助我激活软件；但是每次联系开发者都如石沉大海；无法联系状态；基本不进行回复。
我觉得开发者一直不积极处理、基本不回复和做出实际动作；对此我感觉是一种对于早期支持者的 冷暴力和不负责行为；把对于信任开发者并用实际行动支持购买开发者早期作品的客户这么对待；我认为这是非常令人寒心的和不负责的。
我不相信一个简单的授权激活能处理4个多月；我觉得这不是一个负责任的成熟开发者应该有的表现；对于最早期的支持者的承诺的无视和冷暴力令人寒心。我希望开发者可以在看到这个帖子后可以积极联系我并解决问题。
我喜欢并欣赏你的产品；所以我选择早期支持你；但是我希望你可以遵守你的承诺；保持初心。这样才是一个产品和软件生态；开发者和消费者的正确的持续的道路。

The issue names Memo and Pemo activation, but no source files, tests, or code entry points. Treat it first as an account-authorization and support request rather than a scoped code change; the issue is resolved when the user's promised Pemo access is granted or the activation policy is clarified.