Icinga / Icinga/icinga2

Event Commands not actually executing

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Description

Describe the bug

I have an event handler set up to restart a service when a particular check fails. It doesn't actually execute, no matter what I've tried. When I enable debuglog, I get log messages that it's executing the EventCommand, but the actual command never executes. I have used inotifywait to watch the directory with the script and nothing touches it, I have used strace to trace the Icinga2 daemon and it never tries to execute the command, it's as though the whole event handler system only exists as window-dressing with nothing underneath it. I even set up a test event handler to just log that it ran and nothing happens.

To Reproduce

  1. Create event handler script:
# cat /usr/lib64/nagios/plugins/eventhandlers/test_event_handler 
#!/usr/bin/bash
LOGFILE=/var/log/icinga2/test_event_handler.log
CMD="'$0'"
for a in "$@"
do
        CMD="${CMD} '$a'"
done
echo "$$: `date`" >> ${LOGFILE}
echo "${CMD}" >> ${LOGFILE}
# ls -al /usr/lib64/nagios/plugins/eventhandlers/test_event_handler
-rwxr-xr-x. 1 root root 176 Jun 20 11:34 /usr/lib64/nagios/plugins/eventhandlers/test_event_handler
  1. Create the event command:
object EventCommand "test_event" {
        command = [ PluginDir + "/eventhandlers/test_event_hander" ]

        arguments = {
                "-s" = {
                        value = "$service.state$"
                        description = "State of the service being handled."
                }
                "-t" = {
                        value = "$service.state_type$"
                        description = "State type of the service being handled."
                }
                "-a" = {
                        value = "$service.check_attempt$"
                        description = "Check attempt of the service being handled."
                }
        }
}
  1. Add the relevant pieces to the service definition:
event_command = "test_event"
enable_event_handler = true # should not be needed, as it defaults to true
  1. Reload icinga2
  2. Manually cause the service check to change state then look for the log file

Expected behavior

The event handler should run (in the above case, it should create/append to /var/log/icinga2/test_event_handler.log.

Your Environment

Running on RHEL 8 using the Icinga2 packages from the Icinga software repository subscription.

# icinga2 --version
icinga2 - The Icinga 2 network monitoring daemon (version: r2.14.2-1)

Copyright (c) 2012-2024 Icinga GmbH (https://icinga.com/)
License GPLv2+: GNU GPL version 2 or later <https://gnu.org/licenses/gpl2.html>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.

System information:
  Platform: Red Hat Enterprise Linux
  Platform version: 8.10 (Ootpa)
  Kernel: Linux
  Kernel version: 4.18.0-513.24.1.el8_9.x86_64
  Architecture: x86_64

Build information:
  Compiler: GNU 8.5.0
  Build host: unknown
  OpenSSL version: OpenSSL 1.1.1k  FIPS 25 Mar 2021

Application information:

General paths:
  Config directory: /etc/icinga2
  Data directory: /var/lib/icinga2
  Log directory: /var/log/icinga2
  Cache directory: /var/cache/icinga2
  Spool directory: /var/spool/icinga2
  Run directory: /run/icinga2

Old paths (deprecated):
  Installation root: /usr
  Sysconf directory: /etc
  Run directory (base): /run
  Local state directory: /var

Internal paths:
  Package data directory: /usr/share/icinga2
  State path: /var/lib/icinga2/icinga2.state
  Modified attributes path: /var/lib/icinga2/modified-attributes.conf
  Objects path: /var/cache/icinga2/icinga2.debug
  Vars path: /var/cache/icinga2/icinga2.vars
  PID path: /run/icinga2/icinga2.pid
# icinga2 feature list
Disabled features: command compatlog debuglog elasticsearch gelf influxdb influxdb2 journald opentsdb perfdata syslog
Enabled features: api checker graphite icingadb livestatus mainlog notification
# icinga2 daemon -C
[2024-06-20 12:14:03 -0400] information/cli: Icinga application loader (version: r2.14.2-1)
[2024-06-20 12:14:03 -0400] information/cli: Loading configuration file(s).
[2024-06-20 12:14:03 -0400] information/ConfigItem: Committing config item(s).
[2024-06-20 12:14:03 -0400] information/ApiListener: My API identity: wamonitor2.iwco.com
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 1 NotificationComponent.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 1 LivestatusListener.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 1 GraphiteWriter.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 2697 Dependencies.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 1 CheckerComponent.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 15 Users.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 13 UserGroups.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 3 TimePeriods.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 1 ServiceGroup.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 2634 Services.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 84 Zones.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 4 NotificationCommands.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 9446 Notifications.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 1 FileLogger.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 1 IcingaApplication.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 431 Hosts.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 27 HostGroups.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 2 EventCommands.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 82 Endpoints.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 1 Comment.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 3 ApiUsers.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 1 ApiListener.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 264 CheckCommands.
[2024-06-20 12:14:05 -0400] information/ConfigItem: Instantiated 1 IcingaDB.
[2024-06-20 12:14:05 -0400] information/ScriptGlobal: Dumping variables to file '/var/cache/icinga2/icinga2.vars'
[2024-06-20 12:14:05 -0400] information/cli: Finished validating the configuration file(s).

I do run a Master/Satellite/Server setup, but the affected service and event handler are all on the master.

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the EventCommand configuration and the event-handler execution path described in the report, then reproduce it using the test_event_handler script and the debug log. Verify the command is actually attempted and that the script creates or appends to /var/log/icinga2/test_event_handler.log after a service state change.

Written by the indexing model from the issue text.

Assessment

Tech stack
cpp
Domain
observability-sre
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
25/100

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