IQSS / IQSS/dataverse-installations

Update problematic installation contact email addresses in "Crowdsourced information about Dataverse installations" spreadsheet and in data.json file

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#287 3 comments 0 reactions 1 assignee View on GitHub

@pdurbin is already working on this.

Since Jul 24, 2026.

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Description

The following email addresses in the "Crowdsourced information about Dataverse installations" spreadsheet are unreachable and we should try to update them:

(Updates below are mostly from @pdurbin.)

  • data@sciencespo.fr — 550 5.1.1 The email account that you tried to reach does not exist.

    • On May 2024, @pdurbin pinged @bappun and @rmo-cdsp try to update the contact email address for the data.sciencespo
    • I (@pdurbin) got the following error when I emailed data@sciencespo.fr - "Your message wasn't delivered to data@sciencespo.fr because the address couldn't be found, or is unable to receive mail." I found data.bib@sciencespo.fr at https://data.sciencespo.fr and was able to successfully add it to the security google group. I updated it in the spreadsheet then it git with a19a9b0 and let them know in https://help.hmdc.harvard.edu/Ticket/Display.html?id=421015
  • consortia@papyrus-datos.com — DNS Error: DNS type 'mx' lookup of papyrus-datos.com responded with code NXDOMAIN Domain name not found: papyrus-datos.com

    • This is the error I (@pdurbin) get: "Your message wasn't delivered to consortia@papyrus-datos.com because the domain papyrus-datos.com couldn't be found. Check for typos or unnecessary spaces and try again." I found a vanilla gmail address for them in Zulip ID 669523 which I was able to successfully add to the security google group. (I don't want to mention it publicly until I get the ok from them.) I canceled the invitation for the problematic address. I reached out in https://help.hmdc.harvard.edu/Ticket/Display.html?id=421082
  • cifor-rdm-support@cgiar.org — 550 Invalid recipient

    • I (@pdurbin) got the following error: "550 Invalid recipient (#5.1.1). Your message wasn't delivered to cifor-rdm-support@cgiar.org because the address couldn't be found, or is unable to receive mail." I canceled the pending security group invitation.

    • I tried using the support form but I got a spinner (see below). Asking in https://help.hmdc.harvard.edu/Ticket/Display.html?id=421092

      Image
  • a.rathore@cgiar.org — 550 Invalid recipient

    • When I (@pdurbin) tried to add this to the security group I got this error: "1 person can't be added directly to the group because the person is using a non-Google account. Please invite the person to the group instead." I tried emailing and also got 550 invalid so I removed it in f88872c. I also canceled the pending invitation from the security group.
  • abacus.support@ubc.ca — 550 Address rejected

    • I (@pdurbin) am getting this error: "550 #5.1.0 Address rejected. Your message wasn't delivered to abacus.support@ubc.ca because the address couldn't be found, or is unable to receive mail." Deleted pending invite to security group. I filled in the support form (screenshot below) because that's what they say to do at https://abacus-code.github.io/abacus_resources/en/guides/user/#helpsupport

      Image

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