Password reset email not received for academic account

Hi HumanSignal / Label Studio team,

I'm having trouble resetting the password for my Label Studio academic account.

I went to the HumanSignal login page and used the **"Forgot password?"** option. After submitting my email address, the page shows the following message:

> Email with instructions has been sent

However, I have not received any password reset email after multiple attempts over the past few days.

I have already:
- Checked my spam/junk folder
- Tried submitting the password reset request multiple times
- Confirmed that I am using the email address associated with my academic account

My account email is:

**ningjinzhong@dlmu.edu.cn**

I also tried reaching out through the academic Slack community, but I haven't received a response yet, so I'm opening this issue in case someone from the team can help check whether there is a problem with my account or with password reset email delivery.

Could you please help me investigate this issue or advise me on how I can regain access to my account?

Thank you very much for your help!

Start with the HumanSignal login page's "Forgot password?" flow and check the account association and password-reset email delivery path. Done means the academic account receives a reset email and the user can regain access; no repository file or test is identified in the issue.

Written by the indexing model from the issue text.