Crash: socket timeout exception

A Infinix-PR652B is reporting this crash to google play. It looks to me like it's involved in offline use of the application.

java.net.SocketTimeoutException:
at java.net.SocketInputStream.socketRead0 (Native Method)
at java.net.SocketInputStream.socketRead (SocketInputStream.java:119)
at java.net.SocketInputStream.read (SocketInputStream.java:176)
at java.net.SocketInputStream.read (SocketInputStream.java:144)
at com.android.org.conscrypt.ConscryptEngineSocket$SSLInputStream.readFromSocket (ConscryptEngineSocket.java:936)
at com.android.org.conscrypt.ConscryptEngineSocket$SSLInputStream.processDataFromSocket (ConscryptEngineSocket.java:900)
at com.android.org.conscrypt.ConscryptEngineSocket$SSLInputStream.access$100 (ConscryptEngineSocket.java:722)
at com.android.org.conscrypt.ConscryptEngineSocket.doHandshake (ConscryptEngineSocket.java:238)
at com.android.org.conscrypt.ConscryptEngineSocket.startHandshake (ConscryptEngineSocket.java:217)
at okhttp3.internal.connection.RealConnection.connectTls (RealConnection.kt:9)
at okhttp3.internal.connection.RealConnection.establishProtocol (RealConnection.kt:9)
at okhttp3.internal.connection.RealConnection.connect (RealConnection.kt:17)
at okhttp3.internal.connection.ExchangeFinder.findConnection (ExchangeFinder.kt:39)
at okhttp3.internal.connection.ExchangeFinder.findHealthyConnection (ExchangeFinder.kt:1)
at okhttp3.internal.connection.ExchangeFinder.find (ExchangeFinder.kt:7)
at okhttp3.internal.connection.RealCall.initExchange$okhttp (RealCall.kt:8)
at okhttp3.internal.connection.ConnectInterceptor.intercept (ConnectInterceptor.kt:2)
at okhttp3.internal.http.RealInterceptorChain.proceed (RealInterceptorChain.kt:12)
at okhttp3.internal.cache.CacheInterceptor.intercept (CacheInterceptor.kt:27)
at okhttp3.internal.http.RealInterceptorChain.proceed (RealInterceptorChain.kt:12)
at okhttp3.internal.http.BridgeInterceptor.intercept (BridgeInterceptor.kt:22)
at okhttp3.internal.http.RealInterceptorChain.proceed (RealInterceptorChain.kt:12)
at okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept (RetryAndFollowUpInterceptor.kt:7)
at okhttp3.internal.http.RealInterceptorChain.proceed (RealInterceptorChain.kt:12)
at okhttp3.logging.HttpLoggingInterceptor.intercept (HttpLoggingInterceptor.kt:40)
at okhttp3.internal.http.RealInterceptorChain.proceed (RealInterceptorChain.kt:12)
at okhttp3.internal.connection.RealCall.getResponseWithInterceptorChain$okhttp (RealCall.kt:16)
at okhttp3.internal.connection.RealCall$AsyncCall.run (RealCall.kt:6)
at java.util.concurrent.ThreadPoolExecutor.runWorker (ThreadPoolExecutor.java:1167)
at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:641)
at java.lang.Thread.run (Thread.java:923)