GitbookIO / GitbookIO/gitbook

Gitbook Login Issue

Open
#3,891 1 comment 0 reactions 0 assignees View on GitHub

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bug
Dominant language
TypeScript
Stars
29k
Forks
4k
Avg merge
1d 2h
Merged PRs (30d)
71

Description

Bug description

How to reproduce

  1. The account suddenly became inaccessible during normal login and editing, and previously created documents can no longer be opened.
  2. Error message: An unexpected error occurred / The organization has been suspended

https://support.xpin.network/supported-countries-and-regions

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

No repository file, test, or entry point is identified in the issue. Start by reproducing the login failure and reviewing the linked supported-countries page; done would require a confirmed resolution for the inaccessible organization and documents, with the unexpected-error and suspension messages no longer occurring.

Written by the indexing model from the issue text.

Assessment

Domain
authentication
Issue type
Bug
Difficulty
5/5
Estimated time
Over a week
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
15/100

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