GSA / GSA/touchpoints

Touchpoints taking 20-30s to load today from ~12:30PT to 12:45PT

Open
#2,131 2 comments 1 reaction 0 assignees View on GitHub
Dominant language
JavaScript
Stars
67
Forks
37
Avg merge
2d 12h
Merged PRs (30d)
5

Description

We noticed an incident on [nsf.gov](http://nsf.gov/) today where the main touchpoints js file (https://touchpoints.app.cloud.gov/touchpoints/f0b5f6ee.js) was taking 20-30 seconds to load. This happened roughly between 12:30 PT and 12:45 PT, when the file began loading normally again. It's a serious issue as it blocked the loading of other parts of the site.

Contributor guide

No contributing guide indexed for this repository

Research direction

Start by requesting the main touchpoints JavaScript file at touchpoints.app.cloud.gov/touchpoints/f0b5f6ee.js and reviewing how that asset is served. Compare normal loading with the reported 12:30–12:45 PT window; done means the cause of the 20–30 second delay is identified and the asset no longer blocks dependent site components.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript
Domain
performance
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Needs clarification
Newbie friendliness
35/100

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