Alter "feedback" option on data.gov
- Dominant language
- Python
- Stars
- 1.1k
- Forks
- 200
- Avg merge
- 4h 56m
- Merged PRs (30d)
- 5
Description
Come up with possibly alternate solution that does not link to Zendesk but also gives public chance to review our "Contact" page and send DataGovHelp@gsa.gov a note. Data.gov is only getting about 1 spam ticket per week in Zendesk and I would like to cease paying for that service. Our division of TTS is going to centralize management of Zendesk and I'd like to step away from that effort if we aren't using it to its full extent.
I am not sure what the solution is but appreciate ideas! Please create other supporting tickets if necessary.
Contributor guide
Research direction
No files, tests, or entry points are named. First identify where the “feedback” option and Contact page are implemented; done means the option no longer links to Zendesk and lets visitors review the Contact page and email DataGovHelp@gsa.gov.
Written by the indexing model from the issue text.
Assessment
- Domain
- frontend
- Issue type
- Feature
- Difficulty
- 5/5
- Estimated time
- Over a week
- Activity status
- Quiet
- Clarity
- Needs clarification
- Newbie friendliness
- 35/100