GSA / GSA/Crowdsource-Testing-FTC-IdentityTheft.gov_11-2015

IdentityTheft.gov_11_2015 - Scenario 2 - Confirmation email not received

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Description

Issue Name: IdentityTheft.gov_11_2015 - Scenario 2 - Confirmation email not received

Device Make: Apple

Device Model: iPhone 6

Device Operating System Version: iOS 9.1

Browser: Chrome

Carrier (or WiFi): AT&T

Severity: Medium

Description:

While completing scenario 2, I did not receive the confirmation email to create the account for around 30 minutes. Report # 33454895.

Steps To Reproduce:
1) Go to test home page.
2) Click get started.
3) Click I want to report identity theft.
4) Check the box beside "credit card accounts", click continue.
5) Check the box beside "open a new credit card account", click continue
6) Click continue under "this will help you fix problems..."
7) Enter theft details, click continue
8) Enter your information, click continue (actual steps get fuzzy here)
9) enter suspect information, click continue (actual steps get fuzzy here)
(not sure if additional steps occurred)
10) get confirmation that report was filed (see screen shot ryan_day_confirm.PNG)

![ryan_day_confirm](https://cloud.githubusercontent.com/assets/4292423/11194485/f5eef3ba-8c71-11e5-9e22-b9dd56c3f29c.PNG)

Contributor guide

No contributing guide indexed for this repository

Research direction

No repository files or tests are named. Start with the numbered reproduction steps and the attached ryan_day_confirm.PNG, checking the reported iPhone 6, iOS 9.1, and Chrome setup; done means confirming whether the account confirmation email is reliably received after submission.

Written by the indexing model from the issue text.

Assessment

Tech stack
ios
Domain
testing-qa
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
20/100

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