GSA / GSA/Crowdsource-Testing-FTC-IdentityTheft.gov_11-2015

IdentityThefteta.gov_11_2015 - Sample Issue Report - Application crash on clicking the SAVE button while creating a new use

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Description

IdentityTheft.gov_11_2015 - Sample Issue Report - Application crash on clicking the SAVE button while creating a new user

Issue Name: IdentityTheft.gov_11_2015 - Application crash on clicking the SAVE button while creating a new user.

Be descriptive and start with the “IdentityTheft.gov_11_2015 -”

Device Make: Motorola

Device Model: DROIDX

Device Operating System Version: 2.3.4

Browser: Chrome

Carrier (or WiFi): Verizon

Severity: High,Medium, or Low

Description:
Application crash on clicking the SAVE button while creating a new user, hence unable to create a new user in the application.
Give a good description of what happened.
Steps To Reproduce:
1) Logon into the application
2) Navigate to the Users Menu > New User
3) Filled all the user information fields
4) Clicked on ‘Save’ button
5) Seen an error page “ORA1090 Exception: Insert values Error…”
6) See the attached logs for more information (Attach more logs related to bug..IF any)
7) And also see the attached screenshot of the error page.
List the steps to reproduce the issue.
Expected result: On clicking SAVE button, should be prompted to a success message “New User has been created successfully”.
What were you expecting to happen?
Attach: Save_Button_Issue.log, Save_Button_Issue_Screen_Shot.gig
The name of any log files or screen shots where possible.
Anything else of importance: The battery was very low.

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Research direction

No source file or test is named. Start by reproducing the Users > New User flow with the listed device and browser details, then inspect Save_Button_Issue.log and the reported ORA1090 error. Done means saving a new user no longer shows the error page and displays the stated success message.

Written by the indexing model from the issue text.

Assessment

Domain
backend, databases
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
18/100

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