GAM-team / GAM-team/got-your-back

retore user shows "Done!" but i cant find any restored mail on inbox target user

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#438 2 comments 0 reactions 0 assignees View on GitHub
Dominant language
Python
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Description

I want to restore the emails of a user deleted 3 months ago where they managed to download their emails via Takeout, thus obtaining their MBOX files, these files need to be restored in a new account, the following command is being used

gyb --action restore-mbox --email carlos.fuentesh@domain.com --use-admin isoporte@domain.com --local-folder C:\Users\Me\Documents\MBOX\carlos\ --strips-labels --label-restored restored-uptodate

(im using --strip-labels because label in spanish called "No Leídos" shows an error then i use it to skip all labels)

when the command is run it shows the message "Done!" but when I go to check the target user's inbox, no email from the previous account appears

The latest version of GYB has been installed

Is there something I'm not doing right?

Contributor guide

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Research direction

Start with the restore-mbox command shown in the report, using the specified local MBOX folder and target account, and inspect its output beyond the final "Done!" message. Verify whether messages are imported and labeled as expected; done means restored messages from the MBOX files are visible in the target user's inbox or the failure is clearly reported.

Written by the indexing model from the issue text.

Assessment

Tech stack
python
Domain
cli
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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