FlowFuse / FlowFuse/device-agent

Multiple nic (communication) card causes disconnections for gateway type devices

Open
#267 12 comments 0 reactions 1 assignee Claimed by @hardillb View on GitHub
customer request type:bug
Dominant language
JavaScript
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20
Forks
10
Avg merge
9d 4h
Merged PRs (30d)
9

Description

### Current Behavior

When a device with multiple nic cards runs the device agent. It seems as if it causes network issues on the device and the device then starts to try to switch between communications.

Device issues can be elevated when one of the communication cards is disabled.

We have been working with robustel and have access to a device where we can reduplicate. Please reach to go @gdziuba for details on how to connect to the device.

### Expected Behavior

Device agent to maintain connection to the platform.

### Steps To Reproduce

In this case we leverage an EG5120 from robustel. Running device agent with a sim card and wifi will cause the device to start disconnecting and reconnecting.

### Environment

- FlowFuse version:
- Node.js version:
- npm version:
- Platform/OS:
- Browser:

### Linked Customers

- Customer name and/or link to HubSpot contact

This customer seems to be having similar issues with a different product:

- https://app-eu1.hubspot.com/contacts/26586079/record/0-2/7790198479

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