Tobii experience buit in

I really want to use this and I can tell it is a great addition to have headtracking however I am using a built in eyetracker on a new alienware m15 laptop which is made by tobii but it uses tobii experience. I also want to mention it is a 4k screen. I mention it because the tracking is off somehow. It mostly works at the 4 corners of the screen but it is impossible to track the cursor in the center portion of the screen. It is probably driver related but if you have any ideas or thoughts please let me know and thanks for all the work you put into this.