EDCD / EDCD/EDMarketConnector

Can't get past authentication screen

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bug unconfirmed
Dominant language
Python
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Description

**Please complete the following information:**

[//]: # (You can gather most of this information with the EDMC System Profiler)

Latest version
Odyssey
W11
English U.S.

**Describe the bug**
I have tried to load the 64 bit app numerous times . The app shows no errors during install. When install finishes I get a little authentication screen saying authentication successful with an update button on a 60 second timer. The app itself never starts.

[//]: # (A clear and concise description of what the bug is.)

**To Reproduce**
Steps to reproduce the behavior:
1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

**Expected behavior**

[//]: # (A clear and concise description of what you expected to happen.)

**Screenshots**

[//]: # (If applicable, add screenshots to help explain your problem.)

**Additional context**

**Please Confirm the Following...**

[//]: # (Add any other context about the problem here.)
- [ ] I have checked [Open Issues](https://github.com/EDCD/EDMarketConnector/issues/) to ensure this is not a duplicate
- [ ] I have checked the [Troubleshooting Guide](https://github.com/EDCD/EDMarketConnector/wiki/Troubleshooting) to check for known workarounds

**Logs**
Please attach both the EDMarketConnector.log and EDMarketConnector-debug.log if available.

You can find these logs at `%TEMP%\EDMarketConnector.log` and `%TEMP%\EDMarketConnector\EDMarketConnector-debug.log`

See [Debug Log File](https://github.com/EDCD/EDMarketConnector/wiki/Troubleshooting#debug-log-files) for information on the Debug Log files

Contributor guide

Open the contributing guide

Research direction

Start with the EDMarketConnector.log and EDMarketConnector-debug.log at the paths listed in the issue, then compare the authentication and startup symptoms with the Troubleshooting Guide. Reproduce the install and launch flow on the reported setup; done means the authentication screen completes and the 64-bit app starts.

Written by the indexing model from the issue text.

Assessment

Tech stack
python
Domain
authentication, desktop
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Active
Clarity
Needs clarification
Newbie friendliness
32/100

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