DFE-Digital / DFE-Digital/compass
Define triage workflow states and transitions
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@andyjones81 is already working on this.
Since Dec 5, 2025.
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Description
User story
As a Central Ops manager, I need clear triage workflow states and allowed transitions so all requests move consistently from demand to decision.
Description
Define and implement the triage lifecycle for DemandRequests, including explore, board review and decision states.
Acceptance criteria
- Workflow states defined and documented, for example:
- New
- In Explore
- Ready for Triage Board
- Pending Decision
- Approved (with sub-types e.g. Approved for Discovery, Approved for Alpha)
- Rejected
- Deferred / Parked
- Valid transitions between states defined (including who can perform them)
- Workflow implemented in code (e.g. state machine or service layer)
- Invalid transitions are blocked and return appropriate error feedback
- Workflow diagram added to lifecycle documentation
- Stakeholders (Central Ops, Service Design, Heads of Profession) review and agree workflow
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