CyberSource / CyberSource/cybersource-rest-samples-node

HTTP 502 General System Failure

Open
#32 7 comments 0 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

Dominant language
JavaScript
Stars
43
Forks
66
Avg merge
23m
Merged PRs (30d)
2

Description

While trying to run the CapturePayment sample, I am getting "Response Code of process a payment : 502". In the response. the error message is gven as "Error - General system failure". The error occurs in both jwt and http_signature authentication modes. I have checked that all the merchant Id, key path, etc are correct.

How can I fix this?

Contributor guide

No contributing guide indexed for this repository

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the CapturePayment sample and reproduce the 502 in both jwt and http_signature authentication modes. Review the reported response and the merchant ID, key path, and related configuration; done means identifying the source of the General system failure and documenting a verified fix.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript
Domain
api, payments
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.