Integrate a LLM to automatice tasks in the system
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good first issue
- Dominant language
- Java
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Description
### Objetive
Implement an LLM to automate tasks in order to reduce PQRS assignment and response times.
### Checklist
- [ ] investigate which type of LLM is more viable for this system.
- [ ] implement the LLM in the system
- [ ] perform tests
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