CommunityToolkit / CommunityToolkit/Labs-Windows

[ARM64] Windows Community Toolkit Gallery crashes on opening "RivePlayer(LABS)" tool tagged as "LABS"

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#708 1 comment 0 reactions 1 assignee Claimed by @Arlodotexe View on GitHub
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Description

### Describe the bug

Windows Community Toolkit Gallery from the Microsoft Store encountered an issue where the app crashes immediately when attempting to open the “RivePlayer(Labs)” on X Elite device.

### Steps to reproduce

```text
1. Download the app from the Microsoft Store.

2. Launch the app, navigate to Animation, and select Media from the dropdown.

3. Click on "RivePlayer(Labs)".
```

### Expected behavior

User should be able to view and use the tool without any issue

Note: Please note that the application crashes on both ARM and Intel devices.

Also, we could see that this is an Experimental feature. We could see following message in RivePlayer(LABS) window: "Experimental This is component it part Toolkit Labs and is considered experimental."

### Screenshots

_No response_

### Code Platform

- [ ] UWP
- [ ] WinAppSDK / WinUI 3
- [ ] Web Assembly (WASM)
- [ ] Android
- [ ] iOS
- [ ] MacOS
- [ ] Linux / GTK

### Windows Build Number

- [ ] Windows 10 1809 (Build 17763)
- [ ] Windows 10 1903 (Build 18362)
- [ ] Windows 10 1909 (Build 18363)
- [ ] Windows 10 2004 (Build 19041)
- [ ] Windows 10 20H2 (Build 19042)
- [ ] Windows 10 21H1 (Build 19043)
- [ ] Windows 10 21H2 (Build 19044)
- [ ] Windows 10 22H2 (Build 19045)
- [ ] Windows 11 21H2 (Build 22000)
- [ ] Other (specify)

### Other Windows Build number

26100.2605

### App minimum and target SDK version

- [ ] Windows 10, version 1809 (Build 17763)
- [ ] Windows 10, version 1903 (Build 18362)
- [ ] Windows 10, version 1909 (Build 18363)
- [ ] Windows 10, version 2004 (Build 19041)
- [ ] Windows 10, version 2104 (Build 20348)
- [ ] Windows 11, version 22H2 (Build 22000)
- [ ] Other (specify)

### Other SDK version

_No response_

### Visual Studio Version

_No response_

### Visual Studio Build Number

_No response_

### Device form factor

_No response_

### Additional context

_No response_

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