[Sticky: Please read first] Broken website / login ! Now what ?

Is there a website that is not working anymore? Maybe reloading infinitely? Here’s what you can do:

### 1. Whitelist the URL

1. Open the CleanLinks menu by clicking on the toolbar button,
2. Search for the problematic link (possibly filtering with “Embedded Link” only),
3. Click the “Whitelist Embedded URL” button.

You’re done ! In very few cases there might be multiple requests redirecting to the same page.

### 2. Consider contributing the cleaning/whitelisting rule

> **This is important as CleanLinks has no telemetry at all, not even anonymous**, and I don’t visit every website of the internet. So I can’t possibly gather all of the needed information to build the perfect cleaning rules for everyone!

Do you think the website is used by many people, or could be useful to the wider community as a default rule? Please open an issue or post it here as a comment and I’ll try to integrate it. What I ned to know is:

- on which pages does the problem happen?
- which parameters should be removed or whitelisted for the website to work?

You can search for the rule by filtering by website in CleanLink’s configuration page, or in the rules file that you can export from that page.

Start with the issue’s troubleshooting steps, including the CleanLinks menu, configuration page, and exported rules file. This is a standing help notice rather than a specific change request, so no file, test, or concrete completion criterion is provided.

Written by the indexing model from the issue text.