As an ODIT technician, I want to be notified if a local request has been made in one of my areas of expertise.

This will require both front and back-end elements:
1. Send request information from back-end to front-end
2. Create 'open requests page' for technicians to view on front-end
3. Add functionality to email/text technicians upon new requests being added to 'pending requests' on back-end

The issue names no files, tests, or entry points; start by locating the back-end pending-request flow and the front-end technician request views. Define the request data shown to technicians and the email/text notification behavior, then verify that new pending requests appear in the open-requests view and notify technicians in their expertise areas.

Written by the indexing model from the issue text.