Single app wedged: deploys fail at content distribution AND ARM management calls time out with GatewayTimeout from Microsoft.Web (Central US, Free)
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Description
### Summary
A single Static Web App (`datum-swa`, Central US, Free tier) has been unable to deploy since ~2026-07-28 22:12 UTC. Every deployment fails at the content-distribution step with:
```
✖ We are currently experiencing problems communicating with our content server.
Please try again later or file an issue if this behavior continues.
✖ Deployment failed with exit code 1.
```
The site itself is completely healthy and serving the previously deployed build (HTTP 200, ~340 ms). Only publishing updates is broken.
Critically, **the ARM management plane cannot read the resource either**, which suggests this is an instance-level fault rather than a content or configuration problem:
```
$ az staticwebapp show -n datum-swa -g datum-rg
ERROR: (GatewayTimeout) The gateway did not receive a response from 'Microsoft.Web'
within the specified time period.
$ az staticwebapp environment list -n datum-swa -g datum-rg
ERROR: (GatewayTimeout) The gateway did not receive a response from 'Microsoft.Web'
within the specified time period.
```
Both calls time out consistently (reproduced 4+ times, 120 s timeout). Meanwhile generic ARM calls against the same subscription and resource group return instantly:
```
$ az group show -n datum-rg # instant, provisioningState=Succeeded
$ az resource list -g datum-rg # instant, lists datum-swa among others
```
So ARM's resource index knows the app exists, but the `Microsoft.Web` provider cannot serve it.
### Environment
| | |
|---|---|
| App name | `datum-swa` |
| Region | Central US |
| SKU | Free |
| Deploy method | `@azure/static-web-apps-cli@2.0.10` (pinned) via GitHub Actions |
| StaticSitesClient | `689a6c1fe8fc32f40348cc41223a7e9d83dd43d2` (downloaded successfully) |
| Payload | 28 MB, 502 files |
| First failure | 2026-07-28 ~22:12 UTC |
| Last known good deploy | 2026-07-28 17:27 UTC (same pipeline, same config, comparable payload) |
### What has been ruled out
- **Our build** — the build step succeeds every time; failure is strictly at the Azure handoff.
- **Our config** — `staticwebapp.config.json` is valid JSON, 12 well-formed routes. The CLI logs `Found configuration file` and proceeds past it. An invalid config fails fast with a schema error; this hangs ~3 minutes then times out.
- **Payload size** — 28 MB / 502 files, essentially unchanged from the deploys that succeeded hours earlier the same day.
- **CLI version** — pinned to an exact version; the StaticSitesClient binary downloads fine.
- **Transient** — three consecutive attempts over ~30 minutes failed identically.
### Timeline (UTC, 2026-07-28)
| Time | Event |
|---|---|
| 17:27 | Deploy succeeds normally |
| 22:12 | Attempt 1 — fails at content distribution after ~4 min |
| 22:19 | Attempt 2 — fails identically after ~5 min |
| 22:59 | Attempt 3 — fails identically |
| throughout | `az staticwebapp show` / `environment list` time out with GatewayTimeout |
| throughout | Site serves normally; all other resources in the subscription respond instantly |
### Note
This is the same failure signature as #1772 / #1773 / #1774 (2026-07-21) and #1777 (2026-07-23), but I can find no other reports today, and Azure status is green — consistent with a single wedged app instance rather than a regional event.
Happy to provide the subscription ID and correlation details privately if that helps locate the resource.
Contributor guide
No contributing guide indexed for this repository
Research direction
Start by reproducing `az staticwebapp show` and `az staticwebapp environment list` for `datum-swa`, then compare the failed content-distribution deployment with the last successful run. The report points to the Azure `Microsoft.Web` management plane; done means those calls return and a comparable deployment succeeds.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- azure, github-actions
- Domain
- cloud
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Quiet
- Clarity
- Mostly clear
- Newbie friendliness
- 35/100