Orchestration activities stuck not completing retry attempts, SB showing timer events for both.

Hello, I'm trying to get a better understanding why these two orchestration are not completing their activity retries. The orchestrations are scheduled for 9 total retries of the RetryCreateSupportTicketActivity, but the logs are only showing that this activity has tried 6 times. The 9 retries are supposed to take ~9 hours to complete, but it looks like the last attempt was made on 1/25 19:03:32

Here's what were seeing in Service Bus. There are two timer events corresponding to the orchestrations. They look to be stuck.