Add "support request" label with automation to explain how to file an effective support case
Open
enhancement
- Dominant language
- Bicep
- Stars
- 3.6k
- Forks
- 830
- Avg merge
- 1d 21m
- Merged PRs (30d)
- 79
Description
When there is an issue file and it does not appear to be a bicep-specific issue, we usually ask the customer to file a support request. It would be handy if we could automate this workflow such that when the the label "support request" was added, a bot added a comment detailing how to file an effective support request (i.e. get the correlation ID)
Contributor guide
Research direction
No files or tests are named. Start by locating existing issue-label or bot automation in the repository; done means that adding the "support request" label posts guidance for filing an effective support case, including obtaining the correlation ID.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- github
- Domain
- devops
- Issue type
- Feature
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 38/100