Azure / Azure/bicep

Add "support request" label with automation to explain how to file an effective support case

Open
#6,205 1 comment 0 reactions 0 assignees View on GitHub
enhancement
Dominant language
Bicep
Stars
3.6k
Forks
830
Avg merge
1d 21m
Merged PRs (30d)
79

Description

When there is an issue file and it does not appear to be a bicep-specific issue, we usually ask the customer to file a support request. It would be handy if we could automate this workflow such that when the the label "support request" was added, a bot added a comment detailing how to file an effective support request (i.e. get the correlation ID)

Contributor guide

Open the contributing guide

Research direction

No files or tests are named. Start by locating existing issue-label or bot automation in the repository; done means that adding the "support request" label posts guidance for filing an effective support case, including obtaining the correlation ID.

Written by the indexing model from the issue text.

Assessment

Tech stack
github
Domain
devops
Issue type
Feature
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
38/100

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