Azure / Azure/azure-iot-explorer

[BUG] MacOS prebuilt release crashes on MacOS

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#559 5 comments 4 reactions 0 assignees View on GitHub
backlog bug dependencies MacOs
Dominant language
TypeScript
Stars
252
Forks
85
Avg merge
3h 32m
Merged PRs (30d)
2

Description

**Describe the bug**
After installing the MacOS prebuilt release of IoT Explorer it crashes with an Error "Azure IoT Explorer Preview quit unexpectedly
".

**To Reproduce**
Steps to reproduce the behavior:
1. Download prebuilt release 0.15.0 for MacOS, DMG file
2. Open DMG file
3. Move IoT Explorer icon to Applications folder
4. Start IoT Explorer

**Expected behavior**
It should start the application.

**Screenshots**
If applicable, add screenshots to help explain your problem.

**Desktop (please complete the following information):**
- OS: MacOS
- OS Version: 12.6 (both Intel and M1)
- App version 0.15.0.20220912.3

**Additional context**
Add any other context about the problem here.
![CleanShot 2022-10-05 at 21 12 58](https://user-images.githubusercontent.com/1154341/194143247-cbecf1c0-2056-4ad9-a65e-25aa9fd250eb.png)

Problem report attached: [iot_explorer_problem_report.txt](https://github.com/Azure/azure-iot-explorer/files/9718388/iot_explorer_problem_report.txt)

Contributor guide

Open the contributing guide

Research direction

Start by reproducing the crash with the 0.15.0 DMG on macOS 12.6 for both Intel and M1, then inspect the attached iot_explorer_problem_report.txt. Done means the application starts successfully after being moved from the DMG to Applications, with the reported environments covered.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
25/100

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