Azure / Azure/azure-cli

Your account has been locked. Contact your support person to unlock it, then try again.

Open
#32,727 4 comments 0 reactions 0 assignees View on GitHub
Auto-Resolve bug customer-reported Login Service Attention
Dominant language
Python
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Avg merge
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Merged PRs (30d)
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Description

### Describe the bug

Sorry for posting it here, but there is no other way to contact microsoft. My account suddenly got locked and i can't access my resources and I can't login. And in order to create a support ticet - I must be logged in.
This is nonses. Can't login via cli as well. This is quite urgent and I'm the only admin in the tenant.

Image

### Related command

-

### Errors

-

### Issue script & Debug output

-

### Expected behavior

-

### Environment Summary

azure-cli 2.80.0 *

core 2.80.0 *
telemetry 1.1.0

Dependencies:
msal 1.34.0b1
azure-mgmt-resource 23.3.0

Python location 'C:\Program Files\Microsoft SDKs\Azure\CLI2\python.exe'
Config directory 'C:\Users\vhorb\.azure'
Extensions directory 'C:\Users\vhorb\.azure\cliextensions'

Python (Windows) 3.13.9 (tags/v3.13.9:8183fa5, Oct 14 2025, 14:09:13) [MSC v.1944 64 bit (AMD64)]

### Additional context

_No response_

Contributor guide

Open the contributing guide

Research direction

The report provides no related command, error output, issue script, or expected behavior to identify a code path. Start by checking whether the account-lockout behavior is specific to Azure CLI 2.80.0 on Windows and reviewing the authentication context; the issue is only complete once a reproducible CLI problem and an appropriate fix or external-service determination are documented.

Written by the indexing model from the issue text.

Assessment

Tech stack
azure, python
Domain
authentication, cli, cloud
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
15/100

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