Azure / Azure/azure-cli

Unable to add azure-devops extension in Azure CLI v2.56.0 on Windows: ImportError: DLL load failed while importing _ctypes: The specified module could not be found.

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act-platform-engineering-squad act-quality-productivity-squad Auto-Resolve bug customer-reported DevOps Network - Bastion Service Attention Similar-Issue
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Description

### Describe the bug

With the current version of Azure CLI, I am unable to install the azure-devops extension on a Windows machine. This seems related to the python/pip packaged in CLI2.

### Related command

az extension add --name bastion --debug

### Errors

An error occurred. Pip failed with status code 1. Use --debug for more information.

### Issue script & Debug output

Traceback (most recent call last):
File "", line 198, in _run_module_as_main
File "", line 88, in _run_code
File "C:\Program Files\Microsoft SDKs\Azure\CLI2\Lib\site-packages\pip\__main__.py", line 22, in
from pip._internal.cli.main import main as _main
File "C:\Program Files\Microsoft SDKs\Azure\CLI2\Lib\site-packages\pip\_internal\cli\main.py", line 10, in
from pip._internal.cli.autocompletion import autocomplete
File "C:\Program Files\Microsoft SDKs\Azure\CLI2\Lib\site-packages\pip\_internal\cli\autocompletion.py", line 10, in
from pip._internal.cli.main_parser import create_main_parser
File "C:\Program Files\Microsoft SDKs\Azure\CLI2\Lib\site-packages\pip\_internal\cli\main_parser.py", line 9, in
from pip._internal.build_env import get_runnable_pip
File "C:\Program Files\Microsoft SDKs\Azure\CLI2\Lib\site-packages\pip\_internal\build_env.py", line 19, in
from pip._internal.cli.spinners import open_spinner
File "C:\Program Files\Microsoft SDKs\Azure\CLI2\Lib\site-packages\pip\_internal\cli\spinners.py", line 9, in
from pip._internal.utils.logging import get_indentation
File "C:\Program Files\Microsoft SDKs\Azure\CLI2\Lib\site-packages\pip\_internal\utils\logging.py", line 29, in
from pip._internal.utils.misc import ensure_dir
File "C:\Program Files\Microsoft SDKs\Azure\CLI2\Lib\site-packages\pip\_internal\utils\misc.py", line 44, in
from pip._internal.locations import get_major_minor_version
File "C:\Program Files\Microsoft SDKs\Azure\CLI2\Lib\site-packages\pip\_internal\locations\__init__.py", line 14, in
from . import _sysconfig
File "C:\Program Files\Microsoft SDKs\Azure\CLI2\Lib\site-packages\pip\_internal\locations\_sysconfig.py", line 11, in
from .base import change_root, get_major_minor_version, is_osx_framework
File "C:\Program Files\Microsoft SDKs\Azure\CLI2\Lib\site-packages\pip\_internal\locations\base.py", line 9, in
from pip._internal.utils import appdirs
File "C:\Program Files\Microsoft SDKs\Azure\CLI2\Lib\site-packages\pip\_internal\utils\appdirs.py", line 13, in
from pip._vendor import platformdirs as _appdirs
File "C:\Program Files\Microsoft SDKs\Azure\CLI2\Lib\site-packages\pip\_vendor\platformdirs\__init__.py", line 46, in
PlatformDirs = _set_platform_dir_class() #: Currently active platform
^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Program Files\Microsoft SDKs\Azure\CLI2\Lib\site-packages\pip\_vendor\platformdirs\__init__.py", line 26, in _set_platform_dir_class
from pip._vendor.platformdirs.windows import Windows as Result
File "C:\Program Files\Microsoft SDKs\Azure\CLI2\Lib\site-packages\pip\_vendor\platformdirs\windows.py", line 4, in
import ctypes
File "ctypes\__init__.py", line 8, in
ImportError: DLL load failed while importing _ctypes: The specified module could not be found.

### Expected behavior

The extension should be installed.

### Environment Summary

azure-cli 2.56.0

core 2.56.0
telemetry 1.1.0

Extensions:
azure-batch-cli-extensions 7.0.0
bastion 0.2.5

Dependencies:
msal 1.24.0b2
azure-mgmt-resource 23.1.0b2

### Additional context

_No response_

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