Unable to Login/Reset Password using Admin Credentials

**Scenario:**
The admin requires access to the developer portal for Granting Permissions for Product Subscription by user. This Product is associated with API and must be subscribed to, before sending request to API using Subscription key.

**Problem:**
The Admin receives a notification in email to approve/decline the User request for product subscription. When the admin clicks on the Link in email for the same he is redirected to the developer portal. However, despite of Logging in with the Azure credentials he is unable to Login and will receive the Following Error.

Email or Password is incorrect. Please correct the errors and try again.

Now despite of trying to reset the password via Forgot Password Link I am not receiving any Email to reset my password.

My Portal is managed one.

## API Management service name

BUCHIAPITest

## Environment

- Operating system: Win 10.
- Browser: Google Chrome