Azure / Azure/ArcOnAVS

Helm Chart Unavailable?

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Description

Hi Team!

I'm an Azure Sales Specialist alias bcarcamo, and we are deploying ARC on AVS.

Sadly we got this error, and I'm wondering, is the registry available? We already checked to see if it's a network issue and it's not.
We created the proper support request but wanted to ask here either way. Hopefully this team can helps us a bit!

Error SCRIPT

←[K←[KERROR: (ExtensionOperationFailed) The extension operation failed with the following error: Unable to download the Helm chart from the repourl https://azureprivatecloud.azurecr.io/helm/avs/eastus/stable/azure-avsoperator:1.0.85 : Recommendation Please ensure that the helm repo is network reachable from the cluster : InnerError [failed to copy: httpReadSeeker: failed open: failed to do request: Get "https://eusreplstore24.blob.core.windows.net/94ebd6396df809ea-5df0812dada2454a937608aa0475d79c-bf68aa8def//docker/registry/v2/blobs/sha256/94/94ebd6396df809ea06c112590de6cc77b91c25cbf26bfdffe4f468d890b5eee5/data?se=2024-04-19T16%3A19%3A48Z&sig=TFUzWSvv%2BwZC1TkCSkhQQj6iRwRLWTITHW9LY9eBeBI%3D&sp=r&spr=https&sr=b&sv=2018-03-28®id=5df0812dada2454a937608aa0475d79c&anon=true": dial tcp 20.209.226.33:443: i/o timeout], For general troubleshooting visit: https://aka.ms/k8s-extensions-TSG.
Code: ExtensionOperationFailed
Message: The extension operation failed with the following error: Unable to download the Helm chart from the repourl https://azureprivatecloud.azurecr.io/helm/avs/eastus/stable/azure-avsoperator:1.0.85 : Recommendation Please ensure that the helm repo is network reachable from the cluster : InnerError [failed to copy: httpReadSeeker: failed open: failed to do request: Get "https://eusreplstore24.blob.core.windows.net/94ebd6396df809ea-5df0812dada2454a937608aa0475d79c-bf68aa8def//docker/registry/v2/blobs/sha256/94/94ebd6396df809ea06c112590de6cc77b91c25cbf26bfdffe4f468d890b5eee5/data?se=2024-04-19T16%3A19%3A48Z&sig=TFUzWSvv%2BwZC1TkCSkhQQj6iRwRLWTITHW9LY9eBeBI%3D&sp=r&spr=https&sr=b&sv=2018-03-28®id=5df0812dada2454a937608aa0475d79c&anon=true": dial tcp 20.209.226.33:443: i/o timeout], For general troubleshooting visit: https://aka.ms/k8s-extensions-TSG.
2024-04-19 12:00:36,480 root ERROR
Traceback (most recent call last):
File "C:\Users\spdadmin\Downloads\Defender\ArcOnAVS-2.0.21\ArcOnAVS-2.0.21\src\appliance_setup\run.py", line 182, in
vcenterId = appliance_setup.create()
^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\spdadmin\Downloads\Defender\ArcOnAVS-2.0.21\ArcOnAVS-2.0.21\src\appliance_setup\pkgs\_appliance_setup.py", line 117, in create
extension_id = self._create_or_delete_vmware_extension('create')
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\spdadmin\Downloads\Defender\ArcOnAVS-2.0.21\ArcOnAVS-2.0.21\src\appliance_setup\pkgs\_appliance_setup.py", line 284, in _create_or_delete_vmware_extension
raise AzCommandError(f'Create k8s-extension instance failed.')
pkgs._exceptions.AzCommandError: Create k8s-extension instance failed.
onboard operation failed! Please check stderr or equivalent for more details.

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