Automattic / Automattic/wp-calypso
Remove presales Zendesk code
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- TypeScript
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Description
### Quick summary
We have the Zendesk presales widget disabled in Network Admin settings, but it appears it still showing based on 9257010-zd-a8c for example as they interacted with the widget previously and were able to see the agent's name, which is not shown in Help Center. I suspect this is due to some form of caching and I am unsure if we can prevent it, but removing the widget code more completely is likely worthwhile to start since we do not have short-term plans to re-enable it.
p1736350628818979-slack-CB0B2G43X
### Steps to reproduce
Unable to reproduce as I believe caching is involved if they viewed/opened the widget before
### What you expected to happen
Users to not be able to see the native Zendesk widget
### What actually happened
somehow the user saw the agent's name and a response was not emailed, indicating the native widget was loaded.
### Impact
Some (< 50%)
### Available workarounds?
There is no user impact
### If the above answer is "Yes...", outline the workaround.
_No response_
### Platform (Simple and/or Atomic)
_No response_
### Logs or notes
_No response_
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