Automattic / Automattic/wp-calypso

Explore if it's feasible to display the chat for the users since the first step of the Sensei onboarding flow

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#85,804 0 comments 0 reactions 0 assignees View on GitHub
[Pri] Low Feature Request Needs triage
Dominant language
TypeScript
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Avg merge
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Merged PRs (30d)
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Description

## What

The Sensei onboarding flow only displays the chat on the checkout step. It would be nice to have the chat since the first steps.

## To confirm

Is it technically feasible? And is it okay for HEs?

## Why

Users might have questions before the checkout, when they are choosing the site name, the domain, and the plan.

## Context

p6rkRX-74d-p2

Contributor guide

Open the contributing guide

Research direction

Start by tracing the Sensei onboarding flow from the site-name, domain, and plan steps through checkout, where the chat is currently displayed. Confirm whether showing it from the first step is technically feasible and acceptable for HEs; done means a documented feasibility decision and agreed scope.

Written by the indexing model from the issue text.

Assessment

Tech stack
react, typescript
Domain
frontend
Issue type
Feature
Difficulty
5/5
Estimated time
Over a week
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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