Automattic / Automattic/wp-calypso
Receipts Emails: Add User Friendly Description
- Dominant language
- TypeScript
- Stars
- 12.6k
- Forks
- 2k
- Avg merge
- 1d 17h
- Merged PRs (30d)
- 552
Description
### What
Add a more detailed description of the purchase at the top, where it's easier to spot.
### Why
In support, we receive a lot of email replies to the receipt emails, especially renewals, with questions that can be found on the user's account, without needing to contact support. Here's an example: 4216917-zd-woothemes
### How
This is what we currently send to users:

Details about the purchase are only available in a formal way on the receipt, maybe we could add a more user-friendly description of the purchases at the top. Here's an idea:

Contributor guide
Research direction
No source file, test, or entry point is named in the issue. Start by locating the receipt-email implementation in wp-calypso and compare the current and proposed email examples; done means purchase details are presented in a clearer, more visible description without losing the formal receipt information.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- typescript
- Domain
- payments
- Issue type
- Feature
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 35/100