Automattic / Automattic/wp-calypso

Request: Add more information about pricing on Pricing page is for first-time purchase

Open
#51,164 25 comments 2 reactions 0 assignees View on GitHub
[Feature Group] A8C Marketing & Sales [Feature] Plans & Upgrades [Status] Needs Design Customer report [LEGACY] Enhancement Triaged
Dominant language
TypeScript
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Description

Is it possible to have some kind of information/text: “For first-time purchase”/“For new purchase only” on https://wordpress.com/pricing (non-USD page)?

Some users got confused on why they see the pricing on Plans page and https://wordpress.com/pricing different (and naturally, they prefer the cheaper price -- and this put HE with position either to defend/inform that the price for upgrades would be on Plans page or to comply and provide one-time partial refund.)

For upgrades, users need to know that Plans page (https://wordpress.com/plans/) is the source of truth/expected information.

I wonder if we can add some information like a mockup screenshot below (I'm using PHP currency as it's one of the currencies with 20% discount):

![image](https://cldup.com/vuyLITvwmV.png)
*Direct link: https://cldup.com/vuyLITvwmV.png*

Contributor guide

Open the contributing guide

Research direction

Start at the non-USD pricing page at https://wordpress.com/pricing and compare it with https://wordpress.com/plans/, which the issue identifies as the upgrade source of truth. Done means the pricing page clearly labels the displayed offer as for first-time or new purchases and explains where upgrade pricing is found.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
frontend
Issue type
Feature
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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